What to Expect During Our ABA Therapy

When your child is diagnosed with autism spectrum disorder (ASD), it’s understandable to have a lot of questions about where to begin and what to expect. At Surpass, we are here to provide support to you and your family. With 29 clinics and 445+ employees, you have a large support system here to walk alongside you and ensure that you and your child receive the quality service and care that you deserve.

Where do I begin?

If your child is showing signs of autism, we recommend to schedule an appointment with their pediatrician or a medical professional. Once your child receives a psychological evaluation with an autism diagnosis, visit our Intake Form to inquire about ABA therapy services at a clinic near you.

Intake Process

Once you submit your online intake form, a Surpass team member will contact you to discuss the intake process. This conversation will include gathering your information, explaining our services, and benefits verification. Based on clinic availability, your child will then be scheduled for an assessment at your local clinic or added to our waitlist if we don’t have current availability. Waitlist times vary based on your clinic’s time slot availability and staffing. If added to the waitlist, our intake team will check in with you periodically to ensure you’re well informed on your waitlist status.


During the intake process, our dedicated team will take care of insurance and benefits verification for you. An intake team member will reach out to your insurance provider directly to find out what’s covered in your plan. They will provide you with benefits verification summary with a transparent outlook on what your insurance covers and the billing expectations for services. Visit our Insurance page for an example list of insurance providers.

Individualized Treatment Plan

Each child is unique and deserves care that is tailored to them. Prior to starting services, our Board Certified Behavior Analysts (BCBA) will meet with your family and conduct an assessment to identify your child’s needs and write goals to address them. Upon the start of services, our clients work 1:1 with a Registered Behavior Technician (RBT) who has been trained by a BCBA to implement the client’s unique treatment plan. During therapy sessions, RBTs will teach your child through natural play opportunities and constructive teaching moments. Throughout treatment, our BCBAs provide ongoing supervision and conduct data analysis to ensure your child’s success in achieving their goals.

Parent Expectations

Our mission is for our clients to be successful across a variety of settings by providing support to our clients’ families. Parent involvement in ABA therapy is integral to ensure the child is progressing in all aspects of their life. It is important for you to be committed to your child’s treatment plan and regularly scheduled therapy sessions. This includes a parent interview, signing off on the treatment plan, and your involvement in their ongoing therapy. Our BCBAs provide training for parents and guardians on implementing ABA strategies beyond scheduled therapy.

Whether you have a child with autism or are pursuing a career in ABA therapy, visit our Resources for valuable articles, guides, and news about autism and ABA therapy.

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